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You need to select later remove and do the same for facial recognition. Then find the facial recognition or fingerprint options, and then click on the fingerprint option. First, click start > settings > accounts. If that does not work for you, you can try resetting the fingerprint and facial recognition options.

NORTON SECURITY DOWNLOAD MANAGER NOT RECOGNIZING RESTART UPDATE

You need to click start and then go to settings to update and security, followed by troubleshooting. This will scan and detect the possible hardware and devices issue with the system. Run Hardware & Devices Troubleshooter/ Reset Fingerprint Options

NORTON SECURITY DOWNLOAD MANAGER NOT RECOGNIZING RESTART HOW TO

Then try signing in with the fingerprint authentication again.įollowing the above steps, you will know how to install updates manually and fix the fingerprint sensor not working.

Now, install the pending and detected updates, and then restart your PC.

Later you need to go to the Windows update.

Once you have signed in, you will have to go to the settings and update and security.

With the Windows Hello fingerprint sign-in not working, you will need to revert to using the password or PIN to log in and check for Windows Updates manually.

You need to use the same finger and position you used when registering the fingerprint with the Windows Hello to sign in.

If it has any scratches on the sensor, then get the machine repaired.

You have to check for any dust or dirt on the fingerprint scanner affecting the reading.

Then check that the internet connection is strong and your device is connected, else Windows Hello will not work.

You need to check that the device is compatible with the Windows Hello service.

NORTON SECURITY DOWNLOAD MANAGER NOT RECOGNIZING RESTART DRIVER

Now, you have to check that your device has a fingerprint sensor or reader, and some machines may have, but they are probably too old, and there is no available Windows 11 driver for it, so the service will not work.

You need to consider upgrading to Windows 11 in this case.

Your device is running Windows 11 and not any other version of the operating system.

Several reported cases of fingerprint malfunction in the Windows Hello are experienced after installing the Windows updates, such as the 1809 version that caused many issues such as system crashes, data loss, failure to boot up, and even app crashing, among others problems.īefore you use any of the below fixes, you need to check for the following: Troubleshoot Fingerprint Not Working On Windows 11 If your PC’s fingerprint sign-in with Windows Hello is not working, then maybe after an update or other changes on the PC, try some of the workarounds in this guide to help you restore the function and fix the fingerprint sensor not working in Windows 11.

NORTON SECURITY DOWNLOAD MANAGER NOT RECOGNIZING RESTART SOFTWARE

These biometric markers allow you to sign in to online devices, applications, or networks, plus you can also pair a Bluetooth device such as your smartphone to the PC and use the dynamic lock feature in Windows Hello to lock the PC automatically.Īs great as the service sounds, you may sometimes find that the Windows Hello fingerprint is not working due to hardware issues, system corruption, incorrect settings, software conflicts, or faulty, obsolete, and incompatible drivers. With enterprise-grade security to boot, the futuristic login technology uses biometric authentication that is faster, more secure, and feasible to access the PC using fingerprint or facial recognition. Windows Hello is way more secure method of logging into the Windows 11 device without the struggle to remember your password.